Public Toilets

Whitefriars has achieved a top Platinum Award in the annual ‘Loo of the Year’ awards for the past three years. Prior to this, it achieved 10 Golds in a row, laying claim to be the cleanest public loos in the city!

Our staffed public toilets are located opposite the Bus Station in St George’s Lane and are available to our customers between 9am and 5pm Monday to Saturday and 10am to 2pm on Sundays. There is a 20p admission charge.

Baby changing facilities

The Whitefriars public toilet facilities include baby changing and feeding rooms, which are available free of charge to nursing mothers.


FREE WiFi is available throughout the shopping centre. Connect to O2 WiFi.


Shopmobility is located on Level 2 of the Whitefriars car park and allows anyone with a mobility problem, whether temporary or permanent, to get about the city.

Shopmobility hires out scooters and wheelchairs (manual and powered) on an hourly, daily or weekly basis. There are dedicated parking spaces for users alongside the Shopmobility office.

Call 01227 459889 for further details or to make a reservation. Alternatively visit the centre between 10am and 4pm Monday to Saturday.