Customer Toilets

Our customer toilets are located opposite the Bus Station in St George’s Lane and are available to our customers between 9.30am and 5.00pm Monday to Saturday and 10am to 4pm on Sundays. There is a 30p admission charge.

Baby changing facilities

The Whitefriars public toilet facilities also include baby changing.


FREE WiFi is available throughout the shopping centre. Connect to O2 WiFi.


Shopmobility is located on Level 2 of the Whitefriars car park and allows anyone with a mobility problem, whether temporary or permanent, to get about the city.

Shopmobility hires out scooters and wheelchairs (manual and powered) on an hourly, daily or weekly basis. There are dedicated parking spaces for users alongside the Shopmobility office.

Call 01227 459889 for further details or to make a reservation. Alternatively visit the centre between 10am and 4pm Monday to Saturday.

Car valeting

The Car Wash Company offers a full car valeting service on Level 2 of the multi-storey car park, open from 9am to 5pm Monday to Saturday and from 10am to 6pm on Sundays.

Prices start at £9.95 for the Bronze Sparkle rising to £99.95 for the Deluxe Sparkle. Find out more.